Terms of service

Effective Date: July 2026

Welcome to The Care Leaf. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By using our website, purchasing our products, or accessing our services, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website.

2. Products & Services

The Care Leaf offers skincare products intended for personal use. We strive to ensure that all product descriptions, images, and pricing are accurate. However, we reserve the right to correct errors, update information, or discontinue products without prior notice.

3. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices and promotional offers may change without prior notice.

4. Orders

After placing an order, you will receive an order confirmation.

The Care Leaf reserves the right to:

Accept or decline any order.
Cancel orders due to pricing errors, stock availability, or suspected fraudulent activity.
Limit quantities purchased per customer.

5. Shipping & Delivery

We aim to dispatch and deliver orders as quickly as possible. Delivery times are estimates and may vary depending on your location or courier services.

The Care Leaf is not responsible for delays caused by shipping partners, weather conditions, public holidays, or other circumstances beyond our control.

6. Returns & Refunds

Please refer to our Return & Refund Policy for complete information regarding returns, exchanges, and refunds.

7. Product Usage

Our skincare products should be used only as directed.

Before using any skincare product for the first time, we recommend performing a patch test, especially if you have sensitive skin.

If irritation occurs, discontinue use and consult a qualified healthcare professional if needed.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of The Care Leaf and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, or use any content without prior written permission.

9. User Conduct

When using our website, you agree not to:

Violate any applicable laws or regulations.
Attempt unauthorized access to our systems.
Upload malicious software or harmful content.
Interfere with the operation or security of our website.

10. Limitation of Liability

To the fullest extent permitted by law, The Care Leaf shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Services

Our website may contain links to third-party websites or services. The Care Leaf is not responsible for the content, policies, or practices of those third-party websites.